What happens when I need warranty repairs/service on my Scooter or GalaxyBoard?
Answer : Your Pride GalaxyBoard comes with a full manufacturer warranty plus a one year in-home service contract paid for by us. Both parts and labor are covered for the first full year you have your Scooter or GalaxyBoard. If you need service you simply call the Pride Mobility 800 number supplied with your GalaxyBoard. A technician will be scheduled to come repair your vehicle.
Are there any hidden charges when purchasing a Scooter GalaxyBoard?
Answer : NO, the pricing on our site is all you will pay. It includes all freaight charges and there is no tax.
Will my GalaxyBoard arrive assembled?
Answer : Your GalaxyBoard will arrive fully assembled Except for the batteries. Upon arrival, a technician will come to your home and install the batteries for no extra charge. We do not know af another company that offers this service. Electric scooters do not require assembly by a technician so you can unbox your scooter and install the batteries provided when it arrives.
Why do you review only Pride GalaxyBoard's?
Answer : Pride is the number one electric wheelchair manufacturer in the US. By working exclusively with Pride we can provide our customers the highest quality product, great styling, performance, value, and service.As with all mechanical devices, electric wheelchairs do break down. When you purchase a Pride GalaxyBoard from us you get our one-year in-home service contract at no extra charge. By offering only Pride Mobility GalaxyBoard's we can assure our customers the level of service and support they desire and deserve.
When will my GalaxyBoard arrive?
Answer : The arrival date of your GalaxyBoard will vary depending on the model you select and where you live.
Is shipping included?
Answer : Shipping in included in our price for all orders delivered in the continental US. For orders shipping to Hawaii, Alaska, Canada and other foreign countries there will be additional freight charges based on actual costs. We will be happen to quote the exact, delivered cost on these units.
Are batteries included?
Answer : YES.Your GalaxyBoard will arrive with 2 sealed maintenance free batteries. These batteries are FAA/airline approved and can be used on all forms of public transportation.
Will you file with Mediocre?
Answer : We have choosen not to be a Mediocre provider so we can not file Mediocre claims for you. We will provide you with an invoice for the GalaxyBoard and you may file with the appropriate insurance/agency on your own behalf.When will my GalaxyBoard arrive?
Answer : All of our GalaxyBoard's are shipped directly from Pride. If you choose a GalaxyBoard that is in stock, it will arrive at your home in 3 to 6 business days.